Shipping + Returns
Contact
Questions about an order? Email tukebazaar@gmail.com or call 561-461-7996.
Shipping
Where we ship. We currently ship to the United States and Canada.
Free shipping. Enjoy free standard shipping on U.S. orders over $300 (calculated after discounts and before taxes). Artwork and select fragile tabletop pieces are excluded and ship at calculated rates due to special packing and handling.
Processing time. Most orders are processed within 1–3 business days. During peak seasons and holidays, please allow 1–5 business days. Special orders can take up to 1 month.
Multiple packages. TUKE Bazaar is a multi-brand marketplace, and many pieces ship directly from our designers, so items in one order may arrive in separate packages. You'll receive tracking for each shipment.
Canadian orders. Orders to Canada may be subject to import duties, taxes, and brokerage fees, which are the customer's responsibility and are collected by the carrier on delivery.
Returns & Exchanges
Eligible full-price items may be returned for a full refund or exchanged within 10 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
To start a return or exchange, click here. You will need your order number and the date of your order.
Return fee. A prepaid return label is provided. A $15 return fee applies to anything shipped back: it is deducted from your refund, or added to your exchange order.
Return in store, fee-free. Online orders can be returned or exchanged in person at our store within 10 days of delivery with no return fee.
Refunds are issued to your original payment method within 5–7 business days of receiving your return. Gift recipients will receive TUKE Bazaar store credit.
Final Sale
The following cannot be returned or exchanged: sale items, glass and food products, bespoke or customized items, pierced earrings, and swimwear with the hygienic liner removed.
In-Store Purchases
Items purchased in our store can be returned or exchanged in store with your receipt: full refund or exchange within 5 days of purchase; store credit or exchange within 30 days. Returns and exchanges are not accepted after 30 days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, email tukebazaar@gmail.com within 48 hours of delivery with your order number and photos, and we'll make it right at no cost to you.
Lost or Delayed Packages
If tracking shows your package as delivered but you haven't received it, or your order is significantly delayed, contact us and we'll help you resolve it with the carrier.
Cancellations & Changes
Because many orders ship directly from our designers, we cannot guarantee cancellations or changes once an order is placed, and orders that have shipped cannot be changed or canceled. To request a change, email tukebazaar@gmail.com as soon as possible. If your order has already shipped, we're happy to help you set up a return.
Sales Tax
Applicable sales tax is calculated at checkout based on your shipping address.
For complete details, see our Shipping Policy and Returns & Exchanges Policy.
