Shipping policy

Shipping Policy

Where we ship. We currently ship to the United States and Canada.

Processing time. Most orders are processed within 1–3 business days. During peak seasons and holidays, please allow 1–5 business days. Special orders can take up to 1 month to process. Many of our pieces ship directly from the designers we work with, so items in a single order may arrive in separate packages.

Shipping rates and delivery. Enjoy free standard shipping on U.S. orders over $300 (calculated after discounts and before taxes). Artwork and select fragile tabletop pieces are excluded from free shipping and ship at calculated rates due to special packing and handling; these items are noted on their product pages. All other orders ship at the rate shown at checkout. Expedited shipping is not available for all designers.

Tracking. You'll receive a shipping confirmation email with tracking information once each part of your order ships.

Canadian orders. Orders shipped to Canada may be subject to import duties, taxes, and brokerage fees, which are the customer's responsibility and are collected by the carrier on delivery. These charges are non-refundable.

Address accuracy. Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or delayed packages. If your tracking shows your package as delivered but you haven't received it, or your order is significantly delayed, contact us at tukebazaar@gmail.com or 561-461-7996 and we'll help.